Gonna blog about my baby---my tattooed laptop. Just in case you dunno how it looks like, here is the link http://kakikang.blogspot.com/2010/01/dell-studio-14.html.
Well, it got sick recently...There were some problems with the screen. A bar of lines appeared on the screen and it was most obvious and ANNOYING when the screen trying to display blue or grey colours.
Initially, I planned to call DELL during holiday or semester break because I am worry that it might take me too long time to repair the laptop. But after being convinced that DELL provides good and efficient service, I decided to give them a try. So, eventually, after mulling the problem over some time (apparently this is just an unnecessary act, I should act earlier), I made my call to DELL yesterday. The receptionist told me that I only have to wait for next business day for their computer engineer to come and fix my laptop.
And they did what they promise! Today, a computer engineer phoned me in the morning (9am,I was still sleeping at that time, wtf!) and he had scheduled to come and fix the laptop during afternoon.
I was quite shocked and impressed by his ability to disassemble the whole parts and body of the laptop from inside out! He changed a new screen for me to replace the faulty one and the dvd drive as well. Since, my dvd drive is slot type, it encounters some problems in ejecting discs sometimes. I did complain this to the receptionist and the engineer replaced that dvd drive for a new one too! I also got to know that he was a UTAR computer engineering student. He just graduated for not long ago and works for DELL for almost half a year.
HEHE...sounds damn efficient right? I am considering to extend my laptop warranty for 2 more years, so that I can enjoy their efficient service if any bad things happen to my laptop again.
1 comment :
You are extending the service of your laptop or the the engineer, ha...
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